WebIf you’re a vulnerable customer and feel like you need some extra help with managing your energy account, we can add you to our Priority Services Register (PSR). ... Speech or hearing impaired customers can also put 18001 in front of our phone number, 0808 501 5200, to use text relay at no extra cost if you'd prefer to contact us by phone. WebNov 18, 2024 · Under guidelines laid down by Ofcom, BT must ensure customers can contact emergency services in a power cut that lasts more than an hour. But how this can be achieved if you lose access from...
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Solved: Vulnerable Customer - BT Community
WebThis includes your name, gender, address, phone number, email address, passwords and credentials (such as the security questions and answers we have on your account). Your payment and financial information. Your communications with us, including emails, webchats and phone calls. WebMar 19, 2024 · Credit to BT, it offers a number of ways in which you can make a complaint to its customer support team: By phone - see below for numbers. By live chat - head … WebNov 24, 2024 · BT will replace traditional landline handsets as part of a huge digital changeover.. A new 'digital' phone will be favoured instead of a landline which will force all homes online when the ... is jeannie from the real pregnant